hab ez

hab ez - Capstone project

01 — Project Context

Capstone project timeline



Project team

Carla Sunji

Timeline

16 weeks [graduate Capstone project in Parsons MPS Communication Design program]

My Role

Research

Exploratory interviews

Adjacent industry audit

Prototyping

Usability testing

UX/UI design

Challenge

Research my focus area: organizing and tidying up physical spaces // habit formation.

Conduct competitive and analagous audits of existing digital products.

Identify users needs through exploratory interviews and prototype testing.

Create a digital product that will help users form habits around organizing.

02 — Research

Research process

Focus Area

What inspired me to focus on organizing and tidying up physical spaces as well as habit formation is that I am a very organized person and keep track of everything by having a specific place for my things depending on frequency of use, making lists on my phone, using task manager apps, scheduling and keeping track of meetings or important events on iCalendar, and writing things down on paper. I also enjoy watching others organize their physical spaces via social media and TikTok. I believe that when we are able to organize our physical spaces, it allow us to have a clear mind and take on other tasks we need to take care of.

Desk Research

I read journal and web articles about studies and benefits of organizing and tidying up. I wanted to understand what digital products currently exist by taking competitive and analogous industry audits for task management and habit tracking. I also watched Netflix lifestyle series to observe and understand why people struggle with keeping their living spaces organized and how they organize with guidance.

After conducting my research and analyzing my notes, I realized a lot of the existing digital apps help people track and manage their tasks but do not assist with forming habits around organization.

Competitive industry audit

Competitive industry audit

To do lists

Decluttering lists and tracker

Personal inventory tracker

Ring monitor and health tracker

Personal coaching and mindfulness

Analogous industry audit

Analogous industry audit

Spreadsheets

Unconventional neurodivergent planners

Wedding planning

Project management trackers

Calendars for scheduling and adding reminders

Observational research

Observational research

Functional and color coded systems of organization

Organizing and parting with belongings when they no longer "spark joy"

Problem Discovery

After extensive research, I created a discussion guide for my exploratory interviews to understand people’s behaviors and habits around having systems for organizing and tidying physical spaces as well as digital organization and their impact on mental health. I interviewed 6 people ages 20-30 years old who have full time jobs or studies.

Maria

María:
Master’s student in digital product design

Antoinette

Antoinette:
Master’s student in digital product design

Jenan

Jenan:
Master’s student in human computer interaction

Nour

Nour:
Master's student in chemical engineering

Nadine

Nadine:
Third year medical student

Karen

Karen:
Graphic designer with a Master's degree

PROBLEM



People struggle to keep a daily routine to organize and feel overwhelmed and anxious when they’re preparing to organize.

SOLUTION



Create a digital minimal viable product that makes organizing and habit formation easier.

Exploratory interviews (via Zoom) and some quotes

Synthesis of Overarching Themes

After conducting these exploratory interviews, I synthesized, extracted insights and meta-insights, and grouped my findings into 5 overarching themes below:

01

Frustration and overwhelm



People feel overwhelmed and anxious when preparing to organize; while organizing; and failing to organize due to being overwhelmed by the process or mess, rearranging things, and even delaying organizing.

02

Routine and time management



People don’t have daily routines around organizing, and the duration of organizing depends on levels of motivation, productivity, energy, and disorganization. It can also depend on the task itself being a daily 5-30 minute task or organizing a mess which would take a few hours.

03

Feelings of control and self-care



When people organize, they feel a sense of control. There is also a feeling of relief afterwards which motivates people to take on other tasks.

04

Effects on mental health



Organizing, purging, and carving out time to organize have positive effects such as being good for your well being and mental health, feeling like a metaphorical weight is lifted, and feeling emotionally and physically lighter.

05

Prompts to organize



Organizing can be a reaction to something such as mental health (depressive episodes), things no longer serving their function or making sense, things not being used or no longer needed, visual clutter, a need to remember where things are, or an accumulation of things that need to be purged.

Actionable "how might we" statement

How might we get people to build a habit around organizing?

03 — Prototype

Based on the "how might we" statement, I ideated with my classmates on possible ideas for my digital product and its focus area. After several ideation sessions, I grouped and synthesized the sketches into categories. 5 low fidelity prototypes were created from the ideas that repeated the most.

Ideation session brainstorming and categorizations

Low Fidelity Prototypes & User Testing

I tested the 5 lo-fi prototypes on 4 users:

Nadine

Nadine:
Third year medical student

So Young

So Young:
Master’s student in digital product design

Maud

Maud:
Master’s student in digital product design

Janane

Janane:
Master's student in media management

Lo-fi prototype 1 | Task management / habit formation
Lo-fi prototype 2 | Time management
Lo-fi prototype 3 | Show off your organization / competition
Lo-fi prototype 4 | Rewards & stats
Lo-fi prototype 5 | Reminders
Affinity mapping and synthesis

Middle Fidelity Prototypes & User Testing

Based on synthesizing my 4 users feedback on the 5 lo-fi prototypes, I combined a some features and narrowed them down to 3 prototypes to take into middle fidelity. These 3 mid-fi prototypes were A/B tested on 4 different users to understand which variations of the features were preferred.

Maud

Maud:
Master’s student in digital product design

Maria

María:
Master’s student in digital product design

Antoinette

Antoinette:
Master’s student in digital product design

Karen

Karen:
Graphic designer with a Master's degree

Mid-fi prototype 1 | Task management & habit formation
Mid-fi prototype 2 | Reminders & timers
Mid-fi prototype 3 | Monitoring rewards & statistics

Prototype Conclusions

Conclusion 1 Conclusion 2 Conclusion 3

04 — UX/UI Design

Based on the prototype conclusions from user testing, I chose what features to focus on in my minimum viable product and created a system map to understand how different screens and functionaliities work together and interconnect in terms of flow. After you land on the dashboard, you can go to 3 different places: to organize, use the timer, and scroll through your inspiration feed.

hab ez system map

Branding

The core feelings of hab ez are to feel easy, satisfying, minimal, peace of mind and a sense of organization. To complement these, the color palette is infused with vibrant colors and gradients to evoke freshness and energy.

Color and type palette

Coming up with the name was a bit funny. I combined the words "habit" and "easy" and ended up with hab ez which reminded me of habibi [حبيبي] in Arabic. It’s "punny". Here's the final logo below:

hab ez system map

Features

Feature 1: The hab ez splash screen appears and takes you to the dashboard where you can view your progress check and scroll through the inspiration feed.

feature map
hab ez dashboard and scroll through inspiration feed

Feature 2: Here you will go from the dashboard to your closet list with pre-defined tasks via the progress check. You can delete pre-defined tasks, complete tasks, as well as prioritize tasks.

Pre-defined tasks within closet list
feature map

Feature 3: Here, you are looking at your closet list and doing a task by using the timer. You select a duration and start your timer. Once the timer ends, you can mark the task as complete. When you complete the whole task list, you get prompted by this beautiful surprise to show off your organizing. You take a photo of what you just organized and post it to incentivize and motivate users to share and organize more. After your photo is posted, you can scroll through the inspiration feed.

feature map
Do a task by using the timer and posting to inspiration feed afterwards.

05 — Reflections

Next steps...

Further user testing

Add 2º and 3º features

Conduct accessibility testing

Lessons learned

User needs are different from my expectations and hypothesis.

Be aware of biases; users may not understand things the same way I do/intend.